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VoIP Services
Cloud-Based Telephony Solutions
Future-proofed business phone system solutions enabling you to communicate anywhere, anytime.
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Video + Phone + Chat Contact Centre
Create unique employee and customer experiences at scale with one cloud solution from 8×8. Secure, scalable and extensible capabilities that are required for businesses to operate from anywhere.
We Support Every Aspect of Your Work
With X Series by 8×8 you can enable your organisation to:
- Improve productivity and services
- Facilitate secure, flexible working
- Lower communication costs
- Enable new business models
- Deliver enhanced customer experiences
- Identify actionable business insights
Business Phone
Contact Centre
Analytics
Integration
Team Chat
Video Conferencing
SMS
APIs
Cloud Communication Software
One Cloud Solution for Voice, Meetings, Collaboration, Call Centre and more.
X Series X2
Best suited for knowledge workers
Integrated Communications
- Unlimited Calling to 14 Countries
- Mobile Application
- Team Messaging
- HD video conferencing with screen sharing
- Call Recording
- Voicemail with transcription
- Personal Call Analytics
- Integrations (SFDC, Zendesk, NetSuite, Dynamics)
- Single Sign On
X Series X4
Ideal for supervisors / administrators
Smarter Global Engagement
- Unlimited UC Calling to 47 Countries
- Barge, Monitor, Whisper
- Supervisor Analytics
- Call Quality Reporting
- Operator Switchboard
X Series X6
Designed for voice-focused contact centre associates
Speed to Resolution
- Voice Contact Centre
- Expert Connect
- CRM Pop for Context
- Granular Search Analytics
- Graphical Call Display
- Post Call Surveys
- IVR
X Series X8
Built for multichannel contact centre associates
Customer Experience Transformation
- Multichannel Contact Centre
- Quality Management
- Speech Analytics
- Co-browse
- @ Mentions for Real Time Agent Feedback
Next Steps
Download the 8×8 X Series solution overview